A cat has been lost at the Tenerife North airport. Its owner, Álvaro Bienert, was returning to Madrid with her sister Rocío, who came to the Canary Island to help him with the move.

On the journey he was accompanied by his cats, Naia and Gofio, two felines that Álvaro adopted while working in Tenerife. To return home the doctor had to pay 145 euros for each of his cats, a requirement of Iberia Express. The result? One of the cats is lost.

As the protocol indicates, each of the cats traveled in a carrier and had to pass the security checkpoint, which is located near the parking lot where the employees go to work. Once this process is completed, the animal remains in the custody of the airline, which is responsible for transporting it to the hold of the plane.

Unfortunately, these events did not come to pass in the history of the Bienerts. Once they were inside the plane, a flight attendant gave them strange news: “The cat’s carrier is not approved and therefore she cannot travel.” Faced with this turn of events, both brothers propose several solutions. That’s when the truth arrives: the cat has opened the carrier and escaped into the yard.

Both Rocío and Álvaro toured some areas of the airport calling for the cat, but got no response. After publishing the disappearance on social networks, the SOS FELINA protector has dedicated itself to the search for Naia, as well as the airport workers. Iberia Express assures that they will look for Naia “as long as necessary.”