Tag: Personalization

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Empowering Customers: Balancing AI and Human Interactions

Rebecca Jones, the President of Mosaicx, a top customer service AI and cloud-based technology solutions provider, emphasizes the importance of balancing AI and human...
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Costco is building out an ad business using its shoppers’ data

Costco's Innovative Ad Business Utilizing Shopper DataCostco is revolutionizing the advertising industry by harnessing its shoppers' data to create a targeted ad network. With...