Tag: Customer satisfaction
Improvements in Light Rail Operations Expected by September: RTD Rail Boss Defends Handling
The Regional Transportation District’s rail operations head, Dave Jensen, addressed concerns about the newly discovered track problems that have caused slow zones on some...
Empowering Customers: Balancing AI and Human Interactions
Rebecca Jones, the President of Mosaicx, a top customer service AI and cloud-based technology solutions provider, emphasizes the importance of balancing AI and human...
