Tag: Customer communication

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Empowering Customers: Balancing AI and Human Interactions

Rebecca Jones, the President of Mosaicx, a top customer service AI and cloud-based technology solutions provider, emphasizes the importance of balancing AI and human...

CenterPoint Energy removes outage tracker map days before hurricane season | Houston Public Media

CenterPoint Energy Removes Outage Tracker Map Days Before Hurricane Season | Houston Public MediaCenterPoint Energy has made the decision to remove its outage tracker...

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