Since Ulla Hansen from Naestved in august was cheated out of the 100,000 dollars she had received in compensation after a course of breast cancer, has everyday for the 64-year-old to become a care helper has been overshadowed by the loss.

Her bank, Sparekassen Sjaelland-Fyn, refused at first to cover the amount lost, but after several months of uncertainty, is the case now anyway ended to Ulla Hansen’s advantage.

Detective How was He cheated his fortune: the Bank will not help

– the Money has come into the account, and I am simply so happy, I must say. It has been hard having to go through the whole process, I had it in the back of my mind all the time. So it is simply so nice, says Ulla Hansen.

Ulla Hansen lost 100,000 dollars, because she was extorted of his NemID-information of a telefonsvindler. Photo: Per Rasmussen

The 100,000 dollars disappeared from Ulla Hansen’s account after a phone conversation with a man, as it was not to be technician. He gave her the message that was being transferred dkk 15,000 from her account to an account abroad.

the Man was in possession of some of the Ulla Hansen’s personal information and had the luck to stress her, so she gave him the information he would need to empty her account.

Ulla Hansen is a customer of Help Insurance, which has assisted her in the legal proceedings, and in October could Extra the Magazine tell that the company had sent a subpoena to the bank for the amount of 100,000 crowns.

– the Bank rejected the demand, both Ulla and the us and was the first friendly, when we sent them the application. When they received it, they could see that it was someone who actually believed it, says Kristian Nordbye, who is the Country Manager for the Help of Insurance.

the 112 – 23. oct. 2019 – at. 09:30 Several cases of telephone fraud: Criminals cheat to personal information

If not the bank would have to pay within the specified term of payment, were Help Insurance willing to take this matter forward in court.

– the Bank agreed to be liable for the amount, and He got his money back. We ended up not taking a trial, for we respected obviously her desire to close the case against the bank and get a good solution, says Kristian Nordbye.

He is very satisfied with the end of the case.

– This case shows that it is beneficial to act. It can’t be true, that it is the small to the large every time, says Kristian Nordbye.

See also: Eight charged with: Cheat, older women for million

Ulla Hansen is happy, if her history has been able to warn anyone, so more do not end up in the same situation.

– I was so happy when I saw the money in the account, I can promise you. I simply didn’t know which leg I stand on. But I hope not for anyone, they come out for the same.

the Eight young men was in august charged with having defrauded particularly older women, for a total amount of ‘not less than four million dollars’. Ulla Hansen was one of the victims, who were mentioned by grundlovsforhøret.

the Approach was typically to call and pretend to be professionals or bank employees, after which they would stress to the victims and convince them that they urgently had to use the personal information as for example NemID in order to stop unauthorized transactions.

Good advice to avoid misuse of personal information

Ida Marie Moesby, an economist at the Consumer Think, has three tips on how to avoid identity theft as, for example, abuse of NemID.

First and foremost you basically never disclose its personal information such as NemID.

If you’re called by someone who ask for such information, one should be critical and ask questions, although it can be difficult. Many scammers are skilled at winning people’s confidence or in pushing on, but think you always have an extra time.

the Consumer council Think has, in cooperation with, among others, banks and the police made an app you can download for free. It’s called My digital self-defense, and the purpose of the app is to inform users about pending cases of fraud on the web, for example phishing emails in circulation.

If you are in a situation where you have been defrauded and extorted money, one should immediately contact his bank. If the bank will not replace the lost amount, you can appeal to The financial appeals committee. It costs 200 crowns to complain, but if you win your case, you will get your money back.

At the police nationwide center for it-related economic crime, it also calls for the to be critical if you without even having turned being contact by someone who is pretending to be from the bank. As a starting point, the bank or other authorities never contact a person and ask for information.

If one were to have abused his or her personal information, you must first contact the bank, as far as possible to stop the transactions. Then you must contact the police.

Source: the Consumer council Think and LCIK

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See also: Police warn: Widows are subjected to bogus calls