Working conditions continue to be the Achilles heel of the hospitality industry, where workers must endure long exhausting hours and very fair wages. To all this, we must add that sometimes, the extra hours are left without any remuneration and they end up being done “for the love of art”, no matter how much the waiters don’t want to.
I am a waiter, the Twitter profile that shows the miseries of this group of workers, has once again shown the most bitter face of the hospitality industry. A worker complains to his boss that human resources “did not want to pay him overtime”, to which the owner affirms that “it is company policy”.
His only excuse to justify non-payment of overworked hours is that “it is being a difficult season for everyone”, as if that were a valid justification for not paying what corresponds to the worker.
The worker states that he would have liked an apology: “Like… I’m sorry for not including your hours on the payroll instead of trying not to pay them…”, but the owner continues to justify himself by saying that “everything has to be square”.
Unfortunately, this account has more and more similar experiences to collect on his Twitter and that come from all over the country.
These bad habits do nothing but continue to contribute to the bad reputation of the sector and make it increasingly difficult to find waiters and waitresses who are willing to put up with it.
