Waiters often have to put up with the bad manners of customers, who do not take into account the workload and long working hours that these employees face. Complaints not only come from users, but they also have to accommodate comments from their bosses.
Sometimes, situations are experienced that are too extreme, as reported by a customer in a review collected by the X (formerly Twitter) account, Soy Camarero.
“I usually go there to have coffee with a friend. Just yesterday we mentioned that there are always different waiters, although they are always friendly,” he begins.
However, on this visit, he got an unpleasant surprise: “When I left, I got to the car crying with helplessness at the situation I saw. At the next table, a customer with nothing better to do was complaining about the waiter, who was obviously that it was his first day and not because he was doing it wrong but because he seemed nervous and trying to pay attention to everything and do it great.
The problem was not so much the attitude of these people, that too, but “the response of the owners of the premises”, “referring to the employee with phrases such as that he was missing lights and that he did not know anything.” “They even laughed at him,” he continues.
“You think that because today you are the owners and you do what you want with the employees, but tomorrow maybe you are one of them because life takes many turns,” criticizes this user in her review, “the first one she posts.”
She is not surprised that “there is a lack of people to work”: “Then fill your mouths saying that there are no people to work. You are the ones who have destroyed the engine of the hospitality industry, because the waiters are the axis of your enrichment.”
