I called FULLRATE, since I have exhausted my data on my mobile plan.
– According to ’Oliver’ in the customer service they get 5-8 calls a day from customers who can’t use f.ex. P-app, because their data is exhausted.
– But in this year of 2020, one can NOT purchase data from the country’s largest telecommunications provider, IF you have exhausted the data in its subscription.
– Try to see the amazing message you receive. It finds cool that you as a customer are FUCKED!
so begins Niels H a letter to the nation! to be mobiletelefon-owner and have a subscription with data-ceiling. Niels, it seems absolutely incredible that he can not be allowed to buy more data when he now this month has a need for more. And he would like to hear whether he is the only one it seems. His letter – which Fullrate replies below – continues namely as follows:
– Now I’m not the great writing, but I am sure that you (dear reader) can figure out the consequences for the thousands of people who need to check the bank, weather, news, mail, park, etc with their mobile, but can’t because there is no solution from the service provider other than the ’we can’t do anything about’.
– It is ridiculous and a total monopoly-reaction – where all customers are hostages, writes Niels H, but Fullrate corresponds to Niels how to set can just switch the subscription:
– When you as a customer in the Fullrate has used all the data in its subscription, you can switch to a subscription with more data than it has just exhausted.
– If you choose to switch to a different subscription, you have access to more data within the hour.
– In the course of 2020 is Fullrate a part of YouSee, and already in the next week moved the first mobile from Fullrate to YouSee.
– Here, Niels Kristian and other dataglade Fullrate-customers will be pleased that they get the opportunity to buy even bigger data packets, f.ex. have YouSee a mobile plan with free data.
– At YouSee, there is also the option to buy extra data when you have used the data, which is included in the package, write Fullrate, but what do you say?
