att-customers-facing-nationwide-issue-impacting-their-ability-to-call-non-att-users

AT&T Customers Facing Nationwide Issue Impacting Ability to Call Non-AT&T Users

AT&T customers across the nation are currently experiencing a “nationwide issue” that is affecting their ability to make calls to non-AT&T users, the company confirmed in a statement. The telecommunications giant assured customers that they are working diligently to identify and resolve the issue promptly.

According to AT&T, a mistaken “wireless impact notification” was sent to 9-1-1 call centers during the outage. However, the company clarified that despite this notification, nationwide 9-1-1 services are functioning normally, and customers are not impacted.

In response to the situation, the Federal Communications Commission (FCC) acknowledged reports of consumers in multiple states experiencing difficulties with wireless calls and assured that they are actively investigating the matter. While Verizon stated that its network is operating normally, some users in the Northeast and Midwest regions are facing challenges when contacting or messaging users served by different carriers.

This incident underscores the importance of reliable communication services in today’s digital age, and AT&T remains committed to resolving the issue swiftly to restore seamless connectivity for its customers. The situation is ongoing, and further updates will be provided as the story develops.

For more information, please visit abcnews.go.com.