A christmas tree is for many danes a mandatory part of christmas. But for many customers of the company are 100 % Eco is the case at the moment something else.
Several of the customers lack namely to continue their christmas trees, even though they had been promised to have the christmas trees in 1. december.
It has now led to rage even more over 100 % Eco. One of the affected customers is John Peter Ekstrand, which Ekstra Bladet has spoken with.
– We begin to consider whether we should politianmelde them (100 % Eco, ed.), it really sounds as scams and fraud. I really think that it is legal is direct fraud. Actually, I think it smells of, it is outright trickery and fraud, ” says John Peter Ekstrand to Ekstra Bladet.
100 % Eco has not been able to comply with what they otherwise promised to their many customers. Firmet could not provide the christmas trees for the time. The other day wrote 100 % Eco so in a posting on Facebook that customers could pick up their christmas trees at an address in Brøndby.
however, There was just one problem. The address in Brøndby exist not at all, says John Peter Ekstrand, who, in his joy at having view to be able to get his christmas tree took the trip out to Brøndby, but had to go in vain home.
– It turned out unfortunately, that the christmas trees have never been on the address out in Brøndby. When you go into on the CVR register, one can also see that the address is owned by one or another company. It works a little, as if someone just put it up here to make a stunt and then shut the shit down again.
– I think it really smells like. We had sort of given them a deadline of today (Monday, ed.), and if they do not return, then will I hear the police in the morning and made a Facebook-page and like to get people together, who also have been scammed by them. For it is very, as they have cheated for, says an indignant John Peter Ekstrand.
the Article continues under the picture:
It is christmas trees like these, as people haven’t got delivered on time. Photo: Shutterstock
Many in the same situation
John Peter Ekstrand is, however, far from alone about the missing christmas trees. Several of the 100 % Ecosystem. customers on Facebook raging namely over, that they haven’t received their christmas trees.
‘In is not found at the address: Kornmarksvej 10, 2605 Brøndby, as mention in earlier postings. Now I have been the whole building around is not there!! Thank you for all the time you waste on you,’ saith the criticism, among others from a furious customer.
Other customers write only ‘trickery’ on the company’s Facebook-page, so one must seriously say that 100 % Eco ended up in a bit of a shitstorm.
100 % Eco is sad that several customers have experienced not to have delivered their christmas trees on time. We therefore regret the many times and put down flat.
– It started the back in november. We have been too took by surprise and too excited over the big interest. It is certainly not optimal, and we have been at a point where we really sailed. Our customer service has not been geared enough for the task. We didn’t actually know that christmas trees would be so huge for many, says sales manager at 100 % Eco, Kristoffer Spar, to Ekstra Bladet.
– Both the customer service and the whole logistics around the setup has been deplorable. We have not been clear enough, but we were also challenged due to few hands. Here the last while, however, we have been fighting around the clock to get it to succeed, and we have delivered over 3000 christmas trees out to the happy people. But it has one hundred percent been regrettable, reads the perceiving words from Kristoffer Spar.
100 % Eco indicating that people can safely get out and pick up their christmas trees on the address out in Brøndby. In addition, the promises the company, that they will be able to deliver to addresses in the entire Copenhagen area.
