The portal in Catalonia to request help of 250 euros for the payment of rent among young people registered this Monday access problems and crashes. The rulings coincide with an increase in visits on the first day of the application period, which opens at 9:00 a.m. today and ends on April 12. In the first hours of the day the process to request it has been choked. A couple of hours into the deadline, the Generalitat has acknowledged that there is “a technical incident that affects online processing” and that “work is being done to resolve it”, without further details.
One of the errors that the page returned was “504 Gateway Time-out”, which is caused by a lack of response from the server, and “not healthy upstream”, as noted on social networks. In this way, the procedure could not be accessed. “Impossible to access”, “still not working” or “first day and the website does not work” are some of the responses from users in the Generalitat’s publication on the social network X (formerly Twitter).
It must be taken into account that the aid is not awarded in order of arrival, but rather an analysis process is then carried out and “the scores of the files will be assessed and applied for their granting”, according to the Generalitat de Catalunya website. Catalonia. Thus, completing the process as soon as possible does not guarantee that you will receive aid. There is time to do so until April 12, 2024 at 3:00 p.m. As an alternative to online, it can be requested at local Habitatge offices and collaborating entities.
The aid grants up to 250 euros per month to help young people up to 35 years old with the payment of rent, as long as they do not have income greater than 24,301.58 euros, that they are registered in the home, that it is their permanent residence, that they do not It is rented by a family member and that the rent does not exceed certain established maximums. It can be requested in cases of cohabitation, a situation in which the income coefficients are reduced. The payment is for one year, so the maximum is 3,000 euros (250 euros for 12 months).
To complete the process, you must provide identification data, proof of income, family book if necessary, the rental contract, the rent receipts paid, certificates of cohabitation if the situation applies, and account information for the income. .
The aid is granted both for renting complete homes and rooms. The amount of the subsidy depends on the payment effort made by the tenant. If the effort is up to 30% of your income, that is, the rent takes up to a third of your income, the subsidy is 20% of the rental amount. If the rent takes between 30% and 40% of your income, the aid will reach 30% of the rental amount. Finally, if the effort exceeds 40%, the subsidy can reach up to 40% of the monthly income.
The home must also be below certain maximums that serve as a ceiling for the concession. In the metropolitan area of ??Barcelona the rent cannot exceed 950 euros, 650 euros in the rest of Barcelona and the Girona district or 600 euros in Terres de l’Ebre, Tarragona or Lleida.
In the case of room rentals, the maximum monthly rent can reach 450 euros in the metropolitan area of ??Barcelona; at 350 euros in the rest of its district and in Girona, and at 300 euros in Tarragona, Lleida and Terres de l’Ebre.
The minimum payment for housing is 20 euros and the maximum is the aforementioned 250 euros. In case there are more questions, the Generalitat has a frequently asked questions page.
