Technicians from the consultancy GlobalData predict that the service robotics industry will reach 216 billion dollars in 2030. According to their forecast, this trend will transform the travel and tourism sector. However, the templates of these companies are not in danger. They will continue to be needed. In fact, they will continue to be essential for this qualitative leap to take place.
In general, it is estimated that the robot business will multiply by eight between 2022 and 2030. And, specifically, in holiday activities, these devices will be applied in consumption, logistics and inspection, especially thanks to the drones. One of the GlobalData analysts, Sarah Coop, recalls that these systems were already used in 2015 to “improve efficiency.”
However, the approach for the future is very different. Coop adds that as technology has progressed, investment has also increased, leading to customer service robots all over the planet today. These machines are also taking care of translations for foreign consumers, room service or cleaning.
Not in vain, the robots are equipped with ultraviolet light to reach beyond the human eye, the same as its high performance for facial recognition of people. Professionals are convinced that this is only the beginning. The movement will not stop. In addition, as usual when studying the fourth and fifth industrial revolutions, the coronavirus pandemic has gained enormous relevance.
From GlobalData they admit that Covid-19 has made hygiene a priority on a global scale: in rooms, restaurants, etc. And there is no doubt that robots can ensure like no other that high-risk areas remain in perfect condition at all times. In parallel, employers have lamented in numerous countries that there are not an abundance of skilled workers.
Well, in the cheapest establishments, these devices, which are among the most solvent, can help save a lot of money, while in the most exclusive or even luxurious places they have the possibility of providing a unique experience to guests. The Shenzhen ExcelLand Technology platform, for example, is already working with giants like Huazhu and BTG Homeinns.