The iPhone 15, recently launched on the market, has been at the center of controversy due to an overheating problem that has raised complaints among users. Apple has been forced to respond quickly through a statement: the incident is due to a software error in iOS 17, as well as problems related to such popular applications as Instagram and Uber. The Cupertino company has committed to solving this problem through a software update and working collaboratively with the developers of the applications that cause problems.

During the first few days of using the iPhone 15, some users reported that the devices became excessively hot, reaching 36 degrees and causing the device to issue high temperature warnings while charging. In its statement, Apple notes: “The device may overheat during the first few days after setting up or restoring it due to increased background activity.” While it is common for phones to heat up during demanding tasks or charging, this overheating became unusually pronounced even when the smartphone was not in use and was only charging.

It was initially speculated that the design of the new devices could be the cause of the problem. Analyst Ming-Chi Kuo suggested that Apple had compromised the thermal system to make the phones lighter, reducing the thermal efficiency of the titanium frame. However, Apple denied these claims and clarified that the problem lies in three software factors.

To this incident we must add that some “recent updates to third-party applications are causing them to overload the system.” This causes the device to heat up more than normal and is an issue that Apple is working to resolve. Additionally, another problem is a bug in iOS 17 that affects some users and will be resolved with a software update.

Regarding the increase in temperature during charging, Apple ensures that the iPhone 15 Pro and Pro Max are compatible with USB-C adapters that comply with the USB Power Delivery standard. The device automatically adjusts to limit charging to 27W, but if a 20W or higher charger is used, the phone may temporarily become warm.

It should be noted that Cupertino ruled out that the problem is related to the design of the iPhone 15 Pro and Pro Max, including the use of the titanium frame instead of the stainless steel used in previous models.