Tag: Customer communication
Empowering Customers: Balancing AI and Human Interactions
Rebecca Jones, the President of Mosaicx, a top customer service AI and cloud-based technology solutions provider, emphasizes the importance of balancing AI and human...
CenterPoint Energy removes outage tracker map days before hurricane season |...
CenterPoint Energy Removes Outage Tracker Map Days Before Hurricane Season | Houston Public MediaCenterPoint Energy has made the decision to remove its outage tracker...