– I have in august 2019 bought a p-watch from the Nano Park, with a service life of battery approx 2 years (says they).
– I have now received a parking fine, d. 29/11-19.
– The stands and blinks at. 12:00, although it is 21 in the evening and I parked at. 19.
so begins Enya C a letter to the nation! to be in good faith, and feel that you have a good case – and so be rejected. For Enya said, to the P-the penalty he got the other day would be a clean operation for T-Hansen, the company behind the automatic P-slice. But then no. His letter – which both T Hansen, the company behind the Nanopark have been given the opportunity to comment – continues namely as follows:
– I’m calling the day after to T-Hansen, who says that the Nano Park do not have insurance, by fines, so that it will I have to pay.
– T-Hansen would like to give me my 79 kr. back for the product if I am dissatisfied.
– ’Gu’ hell is I as dissatisfied’, I say to him, when I didn’t think it may be true that it must be so.
– I check almost every time when I park, but this time I did not.
– I would like to warn others against the T-Hansen’s “customer service” and the Nano Parks bad product, so there are others who choose to buy this product from T-Hansen.
– Nano Park is not to come by, since they do not have an email address, telephone number or website that exists, writes Enya.
the nation! have contacted T Hansen, who believes that it is the manufacturer of the battery-powered P-slice – Needit – there must answer Enyas complaint. And why has CEO in Needit Denmark ApS, Peter Mejnert Skou, sent this very thorough answer to Enya:
– Nanopark owned by Zyztech ApS. Also in the manual for the Nanopark.
– It says in the manual that the Nanopark & Zyztech ApS not refund the P-charges.
– Nanopark is not run out of power, as the customer writes, if it was, would Nanopark not at the same time be able to show at 12:00 in the display, so would the display be black without displaying parkeringstidspunktet.
– the Battery will last for approximately 2 years as described in the manual. Nanopark using 1 piece of standard Lithium battery, type CR2032.
– thansen offer to exchange the product or give the customer money back, which is completely by the book within the warranty period of 2 years.
– If the product has failed due to user error, installation error or manufacturing defect, we do not know, since we haven’t got the product in, so we have been able to look at it.
– the Client has purchased an electronic p-slice of the label Nanopark to 79,95 dkk inclusive of vat and have got a P-charge on 795,00 dollars.
– that is, the product has cost a tenth of the P-tax, which the customer will have thansen or the manufacturer behind the product to cover.
– It is understandable that it is annoying with a P-charge it, we can all relate to, but it says in the manual that we did not cover the P-charges.
– According to the customer the product has worked flawlessly since the client regularly checked the product at the parking, but exactly the day where the customer is not checked, the product got the customer a parking fee.
– Again – we have not had the product inside of troubleshooting, the customer has not given us this opportunity, but choose to write for the nation!, which the customer, of course, has its good right to.
– Nanopark is a fine product as the customers are generally happy.
– of course We can not exclude us, that no errors may occur on some of them, it is electronics, why the customer also has been offered to get a refund.
– the Client can not get a lifetime guarantee against never to get the P-charging more by buying a product at 79,95 dkk incl. vat.
– the Colgate issue is not a guarantee to all their customers that if they use Colgate every morning and every evening, so you will never be able to get the holes in the teeth.
– It can happen, not often, but it can happen that even if you use the product Colgate correct, to the dentist yet one day find a hole.
– Exactly, it may also happen that you get a P-charge, even though it rarely happens, so it can be done by Nanopark installed in the car.
– the Client should keep in mind how many p-taxes you saved by the use of a single electronic p-slice, since one does not risk forgetting to put his manual p-slice, write the CEO, but what are you thinking?
