most who travel in public transport, have seen how inspectors handing out fines right and left, without passengers are given the opportunity to explain himself.
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A relatively new practice, as bl.a. But Think sharply criticised, because there may be cases, where people have a good excuse not to be able to display a ticket.
Verifiers lack of discretion saw a woman the hard way, when she one night got on a bus on the way home from his job at Hvidovre Hospital in denmark.
When climbing were three-four other passengers behind her, so when she just had to find his or her travel card, she was allowed by the driver to step to the side and find it out from her purse.
‘Kl’. 21:27:46 – 14 seconds after the bus departed from the stop – checked she,’ it is evident from the case from the Board of appeal for Bus, Train and Metro.
But at. 21:28:10 – that is, 24 seconds after she was checked in, there was suddenly a ticket inspector and blamed her, that she was not checked in at boarding.
According to the rigid travel policies guests must check in immediately upon egress.
‘the Inspector treated her as a criminal and without permission took rejsekortet out of her hand ..,’ complained she to the appeals board.
Also shook the fellow passengers tried to explain to the inspector that the woman had actually informed the driver that she just had to find his travel card.
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But he was cold as a lokumsbræt and gave her a fine of 750 kroner.
A few days after complained she Movia, which other companies work with the aforementioned zero-tolerance kontrolsituationen. People need to have fines no matter what. And so they must subsequently go the long written redress to the company, if there is anything they are unhappy with.
But even though the woman carefully explained what had happened, the energy Movia klagecenter’t even have to hear the driver and the inspector about what had happened.
the Company maintained just that she was going to the pockets. Casework was so perfunctory that Movia because of the sloppiness alleged that she had been imposed on the fine pm. 21:19:23. Thus more than eight minutes before, she increased on.
the Movia lost and must pay $ 10,000. to the board of appeal, which among other things criticizes the company for not asking the driver and the checker, like Movia bl.a. get criticism in its ‘case management has based its decisions on an erroneous time of inspection:’.
Movia: We regret
It was a mistake, that we did not hear the driver and the inspector, and it we regret, says the Movia communication director, Camilla Struckmann.
– we do actually, in many cases, but here, there was an error. So we tightens up and insists that we must do. It is a regrettable error.
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