“So there had to be a little on account.”
How to write an employee of the gibraltar Unibet in January 2012 to a war veteran, who really wanted to close his account after losing 150,000 Danish kroner.
the Bonus was 3000 crowns, and in the course of the following many months, was the player again and again endowed by Unibet. In november was the veteran of two times 8000 crowns with only ten days apart.
the Progress was on Thursday reviewed the five judges in the Supreme court. They must determine whether Unibet should replace the approximately two million kroner, which the customer ended up losing by 20 months.
He used the loose of the money which he had received for loss of earning capacity and but after posting as a soldier in Bosnia. He suffers from PTSD and a stress disorder.
the Case is unique. Also at the european level, said the player’s lawyer, Jesper Ravn. Since the Vestre Landsret last year awarded him damages of 1.2 million kronor plus interest, had no other courts granted the players compensation for the loss.
Unibet will be dismissed. In the courtroom were many of the cushioned chairs occupied by persons from the Kindred, which is the parent company for the Unibet, and by people from The gambling authority. Unibet lawyer told the judges that the high court went too far.
– the high Court has in effect set a monitoreringspligt and a handlepligt to follow the player’s conduct, which did not exist in the spillovgivningen at the time, says Henriette Gernaa.
the Article continues under the picture…
It must be decided in the Supreme court on the Unibet shall replace approximately two million dollars. Photo: Thomas Boberg.
A key account manager in the Unibet had some contact with the veteran. They were personal friends on Facebook. She called also. In september 2012 she wrote to the man, that he should enjoy themselves with the game. He replied that he did not. It was mostly about desperation to win back what’s been lost.
But this e-mail may not be used against Unibet, stated the lawyer in his speech to the judges – just because there not at that time there were the duties, which have been introduced.
Veteranens games undulated up and down, and the “positive communication” gave no basis for the ane boldly, before he even mentioned the addictions, it said.
the Lawyer also reminded the judges of what it is for a product, the gaming industry offers. That the individual is given the opportunity to try their luck. And the individual also has a responsibility.
– You must relate to what the game is. It is entertainment. And he has paid for, said Henriette Gernaa.
– For Unibet it is about to engage problemspillerne in a dialogue, for only in this way can you get them back to a sensible pattern. The experience is that if you exclude the players, then they will look elsewhere, she said.
Unibet had no idea that the customer had mental health problems, it said. And there was immediately set stop, since he even mentioned his addiction to gambling.
Veteranens the lawyer had a completely different story about numerous bonuses, invitations to football matches, christmas cards and calls. The claim was that they were individual and thus unlawful.
– the Bonuses were intended to get him back to the table, when he had a crash. It was a direct and contributing factor to his spilforbrug increased sharply and got out of control, said attorney Jesper Ravn.
“It can’t say no to,” wrote the veteran, when he was invited to a Champions League match in the Park.
the Market is huge. In 2018 the lost players in Denmark 9,7 billion dollars, shows the Danish gambling authority’s annual report. In the EU runs it up in the 500 billion annually.
– It is a perspective that the Supreme court should involve, said the lawyer Jesper Ravn. The verdict handed down Thursday in the coming week.
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