Today, reviews have significant power to influence future customers’ decisions. From choosing a restaurant to purchasing a product, reviews have become essential.
For this reason, many establishments take them very seriously, spending part of their time answering both positive and negative reviews. This is the case of Venta la Raya, which has not hesitated for a second to respond to a complaint.
The tweet. Soycamarero’s X (formerly Twitter) account has shared an image of the review that has gone viral on social networks.
The review. “I was having breakfast and I had to leave… horrible place. The cook singing as if the world was ending. Very little education” says the review, which also left a score of 1/5 stars.
Final answer. The owner, far from being carried away by the client’s opinion, has responded forcefully: “Thank you for your comment, it helps us improve. PS: We have enrolled the cook in singing classes, and we will tell her not to be so happy in your work. Greetings” he says.
In a matter of days the tweet has gone viral with all kinds of comments about it: “Now I feel like going there to have a drink just to hear the cook sing, I’ll probably end up singing with her in unison” or “Me at my work I also have some rules that I must comply with, and I can’t sing out loud, it’s understandable” are several of the users’ responses.
