The Caredent dental clinic, located in the center of Sabadell, has closed without prior notice and has left around 150 clients with half-finished treatments and with a large part of their cost already paid, in some cases with amounts of up to 14,000 euros.
This is reported by those affected, who are organizing to undertake joint legal actions against the property. Apart from the grievance of leaving treatments hanging, they would also have charged for others that had not ended up being done or of lower quality than agreed upon. Although the owner would have justified them that the reason for the closure was that the premises in which the business is located must undergo remodeling, the clients detail that he had not paid the rent for months.
Customers have found the business closed and fenced this week, with the interior of the premises on Plaça Majorr promenade almost empty. Many of them had pending actions, some simple, such as oral cleanings, and others more complex.
This is the case of Desiré Rangel, a resident of Sabadell who at the beginning of 2022 began a treatment that was to last 5 months in which all the teeth in her upper and lower arch were extracted to replace them with implants. “I had to pay everything in advance to be able to start the procedure, and it did not start until Christmas 2022.” It was 9,000 euros.
Although in 2023 he already had his false teeth, after a month and a half they began to crack. The owner told her that it was because of her bite, and at an extra cost of 4,000 euros she fixed it for him. However, after the new intervention the teeth broke again.
Rangel went to the clinic and did not move until he got his history to see what was happening, because something gave him a bad feeling. “The police came,” he explains, who made those responsible give him all the documentation.
“I took the history to another clinic and they told me that they had soldered it wrong, that it was not a fixed denture but rather a removable arch, which is why it broke,” says Rangel, who complained to Caredent and they admitted that it was like that and they told him that they would refund the money and they would make the upper part of the new arch: “The day I met with them the moving guys were dismantling the clinic,” he adds.
Rangel explains that the owner had a partner who was not directly involved in the business, and that he has taken on small pending actions in his clinic in Barcelona. However, the rest have chosen to study the possibility of taking legal action.
For this reason, this Friday, those affected have called a meeting with the Association of Users of Banks, Savings Banks and Insurance (AICEC-ADICAE) to officially group together and carry out joint action against the property.
