Microsoft 365 users worldwide experienced issues with services like Outlook and Teams on Monday. Users took to social media platforms like Downdetector to report problems with accessing emails, calendars, and other Microsoft 365 applications. Microsoft acknowledged the problem, specifically with Exchange Online and Microsoft Teams calendar functionality. The company identified a recent change that caused the issue and was working on fixing it.
A fix was deployed and had reached 98% of affected environments by noon ET. However, targeted restarts were slower than expected for most users. Microsoft assured users that they were working diligently to address the delays and minimize the impact on businesses. Despite the initial peak in outage reports around noon ET, the number of reports has since decreased.
It’s important for Microsoft 365 users to stay updated on the situation and follow any instructions provided by Microsoft to resolve any lingering issues. In the meantime, users can try a few troubleshooting steps to see if they can fix the problem on their end. Here is a simple guide to help users troubleshoot common Microsoft 365 issues:
1. Check for updates: Make sure your Microsoft 365 applications are up to date. Sometimes, updating the software can resolve compatibility issues and bugs.
2. Clear cache and cookies: Clearing your browser’s cache and cookies can help refresh the connection to Microsoft 365 services and eliminate any temporary data that might be causing issues.
3. Restart your device: A simple restart of your computer or mobile device can sometimes solve connectivity problems and allow Microsoft 365 services to work properly again.
4. Contact Microsoft support: If the issue persists and you can’t access your emails or other applications, reach out to Microsoft support for further assistance. They may be able to provide specific solutions based on your account and setup.
By following these steps and staying informed about the situation, Microsoft 365 users can navigate through any service outages or technical difficulties with ease. Microsoft is working on resolving the issue, and users can expect a smoother experience with Outlook and other applications soon.
