Microsoft users experienced issues on Monday when trying to access apps like Outlook and Teams. The problems started around 5 a.m. ET and affected services such as Microsoft 365, Teams, Outlook, and the Microsoft Store. The Microsoft 365 Status account mentioned that they were investigating an issue with Exchange Online and Microsoft Teams calendar functionality by 2 a.m. ET. A fix was deployed by 9 a.m. ET and progress was made throughout the day.
However, Microsoft faced delays in their recovery efforts, leading to some interruptions in service. By 3:30 p.m. ET, they reported that additional actions had been completed and some recovery was observed. The company assured users that they were monitoring the service to fully resolve the issue. Outage reports began to decrease by 6 p.m. ET, and Microsoft expected full restoration soon.
This recent outage follows another incident that affected thousands of users a couple of months ago. During that outage, Microsoft pointed fingers at a third-party ISP’s managed environment for the problems. Additionally, earlier this year, a widespread outage impacted various sectors such as banks, media companies, hospitals, and airports. The issue was linked to CrowdStrike, a cybersecurity company that had pushed out an update causing disruptions in millions of Microsoft computers.
One of the worst-hit companies during this outage was Delta Air Lines, which had to cancel around 7,000 flights over a five-day period during the busy summer vacation season. Delta Air Lines even filed a lawsuit against CrowdStrike, claiming that their operations were severely affected. It’s important to note that Microsoft has faced multiple service disruptions recently, impacting users across different sectors.
As Microsoft continues to work on restoring services and addressing any underlying issues, users can stay updated through official announcements and status updates from the company. It’s crucial for businesses and individuals relying on Microsoft services to have contingency plans in place to mitigate the impact of any potential future outages. By staying informed and prepared, users can navigate through service disruptions more effectively.
