A legal transcription service is a service which converts audio files into a written document. With more and more law firms starting to take advantage of the legal transcription services available, it is becoming a more common method used to transcribe.
When looking for a legal transcription service, it can be hard to know what to look for and what makes a good legal transcription service. In this article, we have a look at a few things that can help you find the best legal transcription service.
Flexible Software
A contributing factor to look for when choosing a legal transcription service is for it to be able to adapt to various systems and work efficiently with the system you have in place. You want something that converts into files perfectly every time and can be used within your system.
Management System
The best legal transcription service will allow you full control over the system allowing you to manage all files you have transcribed. It should allow you the ability to keep track of any ongoing cases being worked on at every stage and check when changes are made.
Support
When looking for the best legal transcription services, they should come with a high level of support. Having a direct line to an operator or access to a 24/7 online chat service would be preferential. In the legal industry quite often, you will be time restrained and the last thing you need is for there to be problems with the service and to have no support. This could lead to problems in the run up to a case and having good customer support for transcription services is a must.
Easy Access
In many law firms, there will be multiple people working on some cases and it’s important that you can collaborate easily with other users. Being able to work with colleagues on certain files whether it’s to add comments about certain revelations or details that a colleague might have missed can help build a strong case allowing your law firm to operate more efficiently.
Security
Confidentiality is of the utmost importance in the legal industry and it’s important that when you choose a legal transcription service it is very secure. You should be able to manage the service making sure you can deny users access to confidential files keeping it hidden from anyone who shouldn’t have access. Trust between an attorney and their client is extremely important and any confidential information must stay secure.
User Interface
The best legal transcription service will have a user-friendly interface and be easy to learn. An overly complicated system that requires additional training to staff can be a time constraint on an already busy workforce. Ensuring the service, you opt for has an easy interface will make sure staff can use it with relative ease and when paired with state of the art AI it will lead to very few errors.
When it comes to finding the best legal transcription service it is important to make sure the service you choose ticks off these boxes. The best legal transcription services, when used effectively, will be a real boost to any law firm and help it operate more efficiently.
