Sund & Bælt encourages customers to turn if they have paid too much for to pass the bridge.
Several customers may have paid an incorrect price for to pass the great belt Bridge.
It informs the company Sund & Bælt, which drives the activity on the great belt Bridge, to the New York times.
the Problem lies in the fact that the toll, where customers can pay with Brobizz or license plate, some times have made a mistake in the size of the passing cars.
According to the Pallet Nygaard, operations manager for the toll, is it a replacement of the engine in the plant, which has made some customers have been charged the wrong tariff.
– We started in september and was finished close to a week before christmas, where the whole engine in the toll had been replaced.
– Then there are of course some teething troubles, and one of them is that we sometimes classify button as well, which we have been accustomed to, he says to the fylde.
Pallet Nygaard can’t say exactly how many times the plant may have charged the wrong tariff.
– We are talking about promiller. I have no precise figures, but a few thousand out of about 35,000 each day to the some pieces.
We hear of course about those who have paid too much. We hear, unfortunately, not on those who are charged too little, which in theory also could happen, he says to the newspaper.
One of those who has experienced having to pay too much, Jannie Mann. She drove over the bridge four times in december and was to have paid too much every time.
Total paid she 372 dollars too much, as she has been reimbursed by Sund & Bælt.
At Sund & Bælt work continued to adjust the toll.
According to the Pallet Nygaard is it a special type of cars, which poses installation problems.
– It is on the small cars, where we can adjust better, and we have a close dialogue with our new suppliers, he says to the newspaper.
