We have a serious problem finding waiters, they don’t want to work”, lamented a well-known hospitality businessman last week during a sectoral forum in Madrid. “Before, there was the figure of the apprentice and many people wanted to get a little money in summer,” he added. Not now. The problem, there is no denying it, exists in the hotel industry and is especially aggravating in tourist areas of Spain. It is time to influence how it has come to be here.
To get to know the sector better, it is appropriate to turn to the best-known hospitality influencer in the digital playground. His name is @soycamarero and he has more than 100,000 followers on Twitter. From time to time it goes viral. Their job is to denounce the precariousness that the union is experiencing with concrete examples: shameful job proposals, irregularities, abuses… and also to highlight good comments. Their work could be considered of social utility.
An example: yesterday he advertised a job offer to find waiters in Madrid – “Madrid is freedom”, Ayuso defended. The employer demanded punctuality, good looks and experience. Salary? “Up to 4.99 euros per hour.” “The chain and the whip are provided by the company,” added the tweeter.
Another of the problems that the profile denounces recurrently refers to offers with a few days of release. There are job offers with a day off or even offer half a day off. A complete abuse.
The main drawback that the hotel industry has to find workers is precariousness. Biden has already recommended a solution: “Pay them more.” “It is getting more and more difficult to get people to accept being exploited,” summed up @soycamarero.
But not only that. It is no coincidence that important executives such as Gabriel Escarrer, from the Meliá group, the country’s leading hotelier, have warned about the problems they encounter in retaining talent. It is also necessary to offer a professional career and recognition, something that is not always easy.
A record summer is coming for tourism in Spain. The desire to travel will leave unpublished images since 2019 and the waiters and waitresses will be there, offering the best of themselves. The influencer also asks to think about them and them: “Enjoy this summer, the terrace of the bar, your leisure time, your vacations, but without doing hell with the work of others. Empathy, education and patience.
