The hospitality industry and its daily curiosities have once again jumped into the public arena, this time through social networks and under the critical lens of profiles such as @SoyCamarero. This time, the epicenter of the controversy is a sign placed on the terrace of a bar, with a clear and concise rule: “Maximum time for each drink on the terrace: 30 minutes. Thank you.”
The publication of this unusual notice on Twitter has generated a stir that has reached more than 230,000 people, accompanied by a barrage of comments reflecting various opinions and sentiments. The proposal to limit the time spent on the terrace to half an hour has sparked a heated discussion online, dividing users between those who applaud the measure and those who vehemently criticize it.
Among the proponents of the initiative is a pragmatic perspective that values ??table rotation and the opportunity to provide space for more customers. Some comments suggest that, if the table is not required, diners could stay as long as they want, as long as they are willing to receive occasional questions about whether they want more drinks. This vision highlights the need to optimize space in places with high demand and waiting customers.
“I think it’s out of the box, that we live from this,” explains a user. “It is a necessary measure,” says another.
However, there is a dissident group that strongly criticizes the idea. Critical voices argue that time constraints can undermine the relaxed and sociable experience expected when visiting such an establishment. Some argue that cafeterias and bars should not be simple points of quick consumption, but spaces to enjoy the surroundings and activities such as reading or working in a more relaxed environment.
“Excellent way to scare away customers, although if they do it, it’s because the terrace is full,” says one user.
The comments also expose the struggles and challenges of hospitality professionals. Some veteran waiters, sharing their perspectives from years of experience, express that they often feel undervalued in their roles and liken their position to that of “servants on the terrace.” This vision allows us to see the complexities and tensions that exist in this industry, where the balance between service efficiency and customer satisfaction is crucial.
The debate generated by this poster reflects the various dimensions of the hospitality experience and how operational decisions can have significant impacts on consumer perception, and therefore affect the business in one way or another.
In addition, the viralization of the measure taken by the venue demonstrates how social networks become a public stage where opinions and concerns about apparently simple issues are aired, but that can affect people’s daily lives.
