In gastronomic reviews, you can find almost any type of comment. We can read fierce criticism of the food or bad experiences with the service, some even say they will never set foot in the restaurant again. However, satisfied customers also want to write down the benefits of the business, and in the process encourage other potential users.
Customers aren’t the only ones who comment on review pages. Some hoteliers spend their time carefully reviewing everything that is written about them and responding, with less or more kindness.
The owners’ responses are not wasted either, like the one published by the X account @soycamarero. “It’s my favorite restaurant, but sometimes the chicken shows that it’s a few days old. It’s happened to me a couple of times since I order a lot here. The rest is the best,” writes one of the customers, who gives it four out of five possible stars.
“Hello, mila. Thank you for being your favorite lestaulante. We love having customers like you. Of course the chicken is a few days old, if it didn’t have it for a few days it would be an egg, not a chicken. We’re sorry,” answers the host of this place of Asian food, which apparently does not speak Spanish very well.
The users of this social network cannot contain their laughter at this nice response. “I’m left wanting to know if the client’s name is Mila or Mira,” one wonders. “I can’t stop laughing,” says another. Some go further and summarize: “Wonderful.”
